- Gain access to university-certified higher education and professional development certifications online.
- Delivery partners can take advantage of the Career Udaan Pack, a soft skills module created specifically for them.
- Scholarships are available for the courses.
Bengaluru: Swiggy (Swiggy Ltd, NSE: SWIGGY / BSE: 544285), India’s premier on-demand convenience platform, has announced the signing of a Memorandum of Understanding (MoU) today to enhance the skills of its delivery partners. This collaboration with upGrad, one of Asia’s foremost integrated skilling and lifelong learning leaders, will grant Swiggy’s delivery partners access to university-certified higher education programs and professional development certifications, specifically designed for India’s frontline workforce.
Many delivery partners face financial or personal barriers that prevent them from accessing higher education and learning opportunities. Through this collaboration, Swiggy and upGrad offer credible academic pathways at lower costs, along with need-based scholarships. Additionally, Swiggy’s delivery partners can benefit from a specially designed Career Udaan Pack, which is a soft skills module that focuses on communication, digital fluency, and workplace readiness. This program, created by upGrad, is tailored specifically for last-mile delivery professionals.
Saurav Goyal, Senior Vice President- Driver and Delivery Org, Swiggy shared, “Our delivery partners are one of the key pillars of the Swiggy business, and we are deeply committed to creating opportunities that support their professional growth. With this partnership with upGrad, we aim to enable growth of our delivery partners by providing them quality and relevant learning opportunities. We believe that by combining formal upskilling opportunities with emerging tech certifications and soft skills training, this initiative empowers Swiggy’s 6.9 lakh-strong frontline executives with access to credible, sustainable career pathways. By bringing credible, job-relevant skills and certifications to this critical workforce, we are moving beyond just convenience. We are creating a sustainable ladder of opportunity that strengthens our partners’ careers and fundamentally elevates India’s collective skilled advantage.”
The initiative is built on upGrad’s tech-led online learning ecosystem and robust LMS infrastructure. More than a business collaboration, it reflects a national imperative – to make job-relevant learning and upskilling accessible at scale, and to recognise last-mile workers as a critical part of India’s formal skilling revolution.
Adding to the development, Anuj Vishwakarma, CEO – Higher Education at upGrad, said, “India’s demographic advantage can translate into true economic strength only if every section of the workforce – not just white-collar professionals, is empowered with access to quality education and job-relevant skills. Delivery executives, like millions of frontline workers across sectors, have long been excluded from formal upskilling pathways despite playing a vital role in the country’s growth engine. This partnership with Swiggy isn’t just about bringing missed learning opportunities back, it’s about recognising the untapped potential of a workforce that’s ready to rise. By equipping them with credible qualifications and essential workplace skills, we’re not only helping them move closer to formal employment opportunities, but also contributing to the making of a stronger, more future-ready economy. It’s time we shift the conversation from demographic advantage to skilled advantage.”
The courses are available online and are for a duration of 2 weeks to 3 years. Delivery partners can view and enrol for the courses via the Swiggy Partner app or by logging on to https://www.yourdegree.com/swiggy/